We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality, store was helpful
Good quality, does the work right
fast shipping and perfect :)
Good and fast as always
Delivery took only a week!! I'm impressed with the service and product quality. I'm a 26inch but I managed to squeeze into a size XXS without much effort. Truly satisfied and highly recommended!!
Very fast delivery and perfect product, good material.
Perfect
I love their products EXTREMELY fast DELIVERY . DO NOT PUT IN DRIER!!! IT WILL NO LONGER BE ANY GOOD.
The product is very satisfied, ordered a second time. everything exactly corresponds to the picture and the description of the product to order more
The product looks perfectly good quality. Thanks :) Thank you
Products from this particular supplier are always on point. They deliver what the promise.
when I say I feel like I have a hour glass figure. I love it so much. excellent for working out and wearing on a everyday basis under your garnments.
The corset received. the store umnichka sent quickly. i'm very pleased. But i already ordered another i will wait impatiently. the seller and i recommend the product.
Ordering second time. Excellent! Arriving took just 10 days to my country. Thanks dear store.
Always perfect :))))
Very good quality product! Fast shipping and store is highly recommended. Thank you very much!
The product had been incorrected compensated for the store's fault. I wobbler recommend the product is fine quality and nice. Measure your body size from the tailor. The product was sent wrong seller compensated for his mistake. The product is fine quality and good I recommend you measure your size from tailor and I say take it like that